System Map

Set up and maintain the system

Audienti works best when each surface has a clear job. Workspace setup defines ownership, offers and ICPs define who to pursue and why, agents find and prepare work, the queue turns that work into decisions, and the inbox keeps conversations moving.

How the parts connect

1. Workspace setup sets account ownership, users, senders, and operating boundaries.
2. Offers and ICPs define the market, message, and list strategy agents should use.
3. Agents turn those inputs into prospect research, recommendations, and reviewable work.
4. The queue is where operators approve next actions, route prospects, and keep active work from becoming a backlog.
5. The inbox becomes the source of truth once a conversation is active.
6. Integrations connect outside systems only after the internal workflow has an owner and a target list.

Operating rhythm

• Start narrow: one workspace owner, one offer, one ICP, one agent, and one sending path.
• Review every first-run prospect before increasing volume.
• Use dashboard and pipeline signals to decide whether the system needs more prospects, better routing, or cleaner sender health.
• Maintain account settings weekly so integrations, DNC rules, senders, and exports stay trustworthy.

Common mistakes

• Creating multiple agents before the first offer and ICP are reviewable.
• Connecting every possible sender before deciding who owns replies.
• Treating the queue as a report instead of the place where operating decisions happen.
• Adding webhooks before lists and routing rules are clear.