Use this page as the canonical vocabulary
These definitions are the product-language baseline for Audienti. Feature guides should link back here when a term needs explanation instead of redefining it differently on every page.
Workspace
What it means: The account-level operating context where your team, senders, agents, prospects, and integrations live.
Where you see it in the app: You experience this as the primary account context for setup, permissions, and outbound operations.
Related guides:
Set up your workspace
Agent
What it means: A configured workflow that combines your targeting, offer, and connected sending surfaces into a repeatable operating motion.
Where you see it in the app: You create and run agents when you want Audienti to produce and manage a specific outbound workflow.
Related guides:
Create your first agent
Offer
What it means: The concrete value proposition or outcome you want the outbound motion to center on.
Where you see it in the app: Offers shape messaging, targeting, and how you review whether an agent is aligned with the real campaign.
Related guides:
Getting Started, Create your first agent
ICP
What it means: Your ideal customer profile: the type of company, role, and context you actually want the workflow to target.
Where you see it in the app: You use ICP definitions to keep the first agent narrow enough to review and improve manually.
Related guides:
Getting Started, Create your first agent
Sender
What it means: The identity Audienti uses to initiate outreach, such as a LinkedIn account or inbox that actually sends messages.
Where you see it in the app: You configure senders during account setup before you rely on any automated outbound workflow.
Related guides:
Connect social accounts
Social Account
What it means: A connected account inside Audienti that gives the product access to a channel, inbox, or sender surface.
Where you see it in the app: You add social accounts in setup so agents and inbox workflows have the right channels available.
Related guides:
Connect social accounts
Prospect Queue
What it means: The review surface where you inspect prospects, confirm fit, and decide what should move forward.
Where you see it in the app: You use the queue after an agent run and before scaling volume or automation.
Related guides:
Work the prospect queue
Inbox
What it means: The operational surface for replies, follow-ups, and conversation handling after outbound starts generating responses.
Where you see it in the app: You monitor the inbox to verify sync behavior, routing, and day-to-day reply handling.
Related guides:
Use the inbox
Integration
What it means: An external system connection that extends Audienti beyond its core sender and workflow surfaces.
Where you see it in the app: You configure integrations when a workflow needs data, delivery, or account behavior from another system.
Related guides:
Configure integrations
Webhook
What it means: An inbound endpoint used to push prospect or workflow data into Audienti from another system.
Where you see it in the app: You use webhooks when prospect creation or list delivery needs to happen programmatically.
Related guides:
Prospect webhooks